they want experience in exel and powerpoint. and because i love that type of work, i'm willing to do what it takes to gain those skills and then be willing to utilize them. >> reporter: goodwill is also partnering with community colleges across the country to help participants get the degrees, certificates, and industry-specific training they'll need to land local jobs. sylvia hall, "n.b.r.," washington. >> susie: an end of an era at avon. andrea jung is stepping down as chairman at the beginning of next year. she was the first woman to run the cosmetics retailer when she was named c.e.o. 13 years ago. johnson and johnson executive sheri mccoy became c.e.o. in the spring, as the company deals with slumping earnings and a foreign bribery investigation. jung was expected to stay on as chairman for another year. no word on the reason for the management change. any appetite for stocks after the drop in the unemployment rate dwindled through out today's session. the daily high for the s&p 500 came about an hour after the opening bell